PascoMJDOC · Before your visit

Make your appointment go smoothly

A little preparation helps your provider focus on you. Choose your appointment type below and complete the questionnaire sent to your email.

Initial and transfer patients: submit your questionnaire at least 2 hours before your appointment.

This gives your provider ample time to review your information and available records before your visit.

Your first appointment

Initial patients

  • Who this is for: Patients who have never had a medical marijuana card and are applying for their first card.
  1. Check your email for the questionnaire link. Check your spam or junk folder if you do not see it.
  2. Complete and submit it at least 2 hours before your appointment. Include your health history and requested information.
  3. If you do not have insurance, upload your driver's license again in the questionnaire section labeled for insurance.
  4. Upload any medical records you already have through the questionnaire's secure upload fields. If you do not have records, we will request them for you at the clinic.

Submitting early gives your provider time to review your records before your appointment.

Returning patients

Recertification patients

  • Who this is for: Patients who have seen the physician before and are returning to be recertified by that same physician.
  1. Complete the questionnaire sent to your email before your appointment.
  2. If you do not have insurance, upload your driver's license again in the questionnaire section labeled for insurance.
  3. Update your information and describe any changes in your health, medications, symptoms, or treatment experience.
  4. Submit the completed questionnaire so your provider can review your updates.
Coming from another doctor

Transfer patients

  • Who this is for: Patients who already have a medical marijuana card but have not been seen at our clinic before.

Complete and submit the emailed questionnaire at least 2 hours before your appointment.

If you do not have insurance, upload your driver's license again in the questionnaire section labeled for insurance.

How to leave your current MMUR physician

  1. Sign in to your patient account at MMURegistry.FLHealth.gov.
  2. At the top, open Manage Your Information.
  3. Choose Patient Profile.
  4. On your profile, select Leave Physician.
  5. Confirm your choice by selecting Yes in the pop-up.

Once you are unassigned from your previous physician, you are ready for your appointment—just show up at your confirmed appointment time. You do not need to call the clinic to tell us you have left your previous physician.

View the official MMUR step-by-step picture guide (PDF) ↗

Use the email address on your Registry account as your username. If needed, choose Forgot Password and follow the reset link sent to your email.

Request for exception review

RFE patients

  1. Complete any questionnaire sent to your email before your appointment.
  2. If you do not have insurance, upload your driver's license again in the questionnaire section labeled for insurance.
  3. Be ready to explain what you are requesting and how your current treatment is working.
  4. Have relevant records or treatment information available for your provider's review. Use the secure questionnaire upload fields for records.

Your provider will review your individual needs and discuss the next steps with you.

Questionnaire submitted? You're all set.

Once you have submitted your completed questionnaire, you do not need to call to tell us it is done.

You will receive an email once your appointment is confirmed. Submitting the questionnaire and receiving appointment confirmation are separate steps, so watch your email for confirmation.

When you do your part by completing your forms and preparing for your visit, we’ll do ours to help your appointment go smoothly.